Ordering & MOQ
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Can I get samples before placing a bulk order?
Yes. We send samples to new partners so you can check the build quality and specs before committing. Samples are shipped by express (DHL / FedEx / UPS) and usually arrive within 3–7 working days. The sample cost is refundable from your first bulk order of the same model.
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What are your payment terms?
For bulk orders we commonly accept T/T (30% deposit, 70% before shipment) and L/C at sight for larger amounts. For sample orders, PayPal or T/T in full is fine. We can also discuss other arrangements for long-term partners.
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How long is the lead time?
In-stock catalog models ship within 3–7 days after payment. For OEM / ODM orders, lead time is 15–30 days depending on the customization (logo, packaging, or custom specs). We always confirm the exact lead time on the quotation so there are no surprises.
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What is the minimum order quantity (MOQ)?
For our standard catalog models, the MOQ is 100 units per model. If you are just testing the market, we can start with a sample order of 2–5 units so you can verify quality first. For OEM / ODM projects the MOQ depends on the customization — custom logo printing starts from 300 units, while […]
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